Cookie & Privacy Policy

Last Updated: May 2026

At KM Watermains, we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

1. Information We Collect

We obtain information about you when you use our website, for example, when you contact us about our services, request a quote, or if you register to receive communications from us. The personal information we collect might include your name, address, email address, phone number, and IP address.

2. How Your Information is Used

We may use your information to:

• Provide you with the services, quotes, or information you have requested.
• Carry out our obligations arising from any contracts entered into by you and us.
• Seek your views or comments on the services we provide.
• Notify you of changes to our services.

3. Who Has Access to Your Information?

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. We may pass your information to our third-party service providers, agents, subcontractors, and other associated organisations for the purposes of completing tasks and providing services to you on our behalf.

4. Use of 'Cookies'

Like many other websites, the KM Watermains website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.

This helps us to improve our website and deliver a better, more personalised service. It is possible to switch off cookies by setting your browser preferences.

5. Security Precautions in Place

When you give us personal information, we take steps to ensure that it's treated securely. Any sensitive information is encrypted and protected. Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure.

6. Your Rights

You have a choice about whether or not you wish to receive information from us. You also have the right to ask for a copy of the information KM Watermains holds about you. If you would like to access, correct, amend or delete any personal information we have about you, please contact us.

7. Contact Us

If you have any questions regarding this policy and our privacy practices, please contact us by email at info@kmwatermains.co.uk or by phone at 0161 399 0602.